Privacy Policy

1. Personal Information Collected and How It Is Collected

The Company has no sign-up process and collects the items below only when a user sends an inquiry.

2. Purpose of Processing

The Company uses the personal information it collects only for the following purposes.

• Confirming and answering inquiries and handling consultations
• Replying to quotation and sample requests and following up
• Letting a user look up the inquiry they sent
• Preventing misuse and keeping the service stable

3. Retention and Use Period

The Company keeps the information for three years from the day the inquiry is closed and then destroys it without delay. That period allows us to check consultation history and respond to follow-up inquiries.

If a user requests deletion before then, the information is destroyed without delay unless law requires it to be kept.

Where applicable law requires retention, the information is kept for the period that law prescribes.

4. Provision to Third Parties

The Company does not provide users' personal information to third parties, except in the following cases.

• Where the user has given prior consent
• Where a law specifically provides otherwise, or an investigative authority requests it under the procedures and methods prescribed by law

5. Outsourcing of Processing

For operation of the Service, the Company outsources personal information processing as follows.

6. Transfer Abroad

Some of the processors above handle personal information on servers located outside Korea.

Users may refuse the transfer of personal information abroad. In that case an inquiry cannot be submitted through the Site, so please contact the Privacy Officer below directly.

7. Rights of Data Subjects and How to Exercise Them

Users may at any time request access to, correction of, deletion of, or suspension of processing of their personal information.

You may exercise these rights by writing, telephone, or email to the Privacy Officer below, and the Company will act without delay.

If a user set a lookup password when making an inquiry, they can view their own inquiry directly on the Site's inquiry lookup screen.

8. Destruction Procedure and Method

Personal information is destroyed without delay once the retention period has passed or the purpose of processing has been achieved.

Personal information stored as electronic files is deleted by technical means that make recovery impossible; printed material is shredded or incinerated.

9. Security Measures

• Keeping the number of staff who handle personal information to a minimum and managing their access rights
• Authentication for access to the admin screens and logging of access records
• Encrypted communication (HTTPS) on every path personal information travels
• Encrypted storage of credentials such as passwords
• Access control against hacking and malicious code, and blocking of abnormal access

10. Use of Cookies

The Company may use cookies for user convenience. A cookie is a small text file stored in the user's browser and is used to remember the state of Site use.

Users may refuse cookie storage in their browser settings, though some functions may then be limited.

11. Privacy Officer

The Company takes overall responsibility for personal information processing and has designated the Privacy Officer below to handle user complaints and provide redress in connection with that processing.

12. Remedies for Infringement of Rights

To seek redress for harm caused by a privacy violation, you may request dispute resolution or counseling from the organizations below.

• Personal Information Dispute Mediation Committee — 1833-6972 (www.kopico.go.kr)
• Privacy Infringement Report Center — 118 (privacy.kisa.or.kr)
• Supreme Prosecutors' Office Cyber Investigation Division — 1301 (www.spo.go.kr)
• National Police Agency Cyber Investigation Bureau — 182 (ecrm.police.go.kr)

13. Changes to This Privacy Policy

이 Privacy Policy은 2 October 2026부터 적용됩니다. 법령이나 Service의 변경에 따라 Message이 추가·삭제·수정되는 경우에는 시행 7일 전부터 Site를 통해 공지합니다.